Capital one LOUNGE
Cocktails & Curated Beverages, Training & Management Assets, Local Partnerships
CONSULTING CLIENT
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Cocktail Menu Creation for Airport Lounges
Strategic partnerships for beer, wine & spirits
Continued staff training and development
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A unique beverage menu that drives membership and lounge traffic
A well trained staff versed in elite hospitality
Long lasting beverage partnerships that foster consumer engagement
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Cocktail Menu Creation
Bar Staff Training Services
Creation of Strategic Partnerships
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Increased membership from elevated beverage program
Consistency from a well trained bar team.
Unique and exclusive products from beverage partnerships.
The brief
Unfiltered Hospitality were approached by Capital One to elevate the drink journey at all of their their Airport Lounge locations. Our mission was to meticulously craft a unique draft and cocktail program, design a collection of customized serving ware and supplies, empower employees with comprehensive training materials, and provide robust managerial support for seamless operations.
The Results
We masterfully designed an exquisite draft and craft cocktail program which emphasized regional ingredients and tastes, which resonated and captivated both local residents and tourists alike. The bespoke serving ware and materials seamlessly linked all the elements, fostering a cohesive theme both aesthetically and across the tastebuds. We introduced a level of training to deliver exceptional services and streamlined operations which in turn enhanced the overall guest experience, fostering a positive atmosphere. Furthermore, it paved the way for exclusive collaborations with local breweries, distilleries, cocktail establishments, and artisans, offering a unique experience tailored for our lounge visitors.